Bombay Brow Bar Inc is a growing natural beauty brand dedicated to a mission of elevating the world with love. We are looking for awesome, fun and caring Store Team Leader with insanely amazing customer service, team skills, and leadership skills to join our retail bar teams. As a Store Team Leader at Bombay, you bring love, enthusiasm, and passion for the Bombay brand through a fresh and authentic customer, staff, and bar experience. We believe in Love and we want you to be a stand for that. 

TERMS OF EMPLOYMENT: 
Full-Time Permanent Position. 

WE OFFER:
• A fun, supportive and creative working environment
• Sales bonus program, sales incentives, employee product discounts and complimentary services 
• Career growth opportunities

AVAILABILITY:
Must be able to work at least one weekend day. Must be able to work a minimum of 32 hours.

KEY RESPONSIBILITIES:

Guest Experience: Staying true to our mission of elevating the world by taking charge of our guest experiences. Ensure a loving, guest experience that makes every guest feel welcome, meets their needs and makes their day. Coach, mentor, and develop your team to offer a tailored guest experience through active listening, genuine curiosity, and expert brand and product knowledge.

Team Involvement: Show up for each shift with a positive attitude and ready to contribute to the team and lead by example in every situation. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment. 

Operational Excellence: Help create and maintain an our bar atmosphere by following our efficient and accurate systems and processes with integrity. Delegate and follow-up with your team to ensure they understand expectations and offer your support. Ensure that communication with team members and leadership elevates the guest experience at all time. 

Practice Leadership: Support leadership team in the opening and closing the store and counting cash with perfection. Step into leadership by setting an example of high standards and coaching and demonstrating best shop practices to your team. Take on projects and responsibilities that grow you as a leader and deepen your knowledge of the business.

SKILLS & QUALIFICATIONS:

•Strong customer service skills
•Strong interpersonal skills 
•Professional, responsible, accountable, and reliable
•Positive, fun, go-getter attitude
•Strong sense of integrity
•Quick decision maker
•Strong multi-tasking skills; is able work in a fast-paced environment 
•Takes initiative
•Excellent problem-solving skills
•Strong computer skills
•Highly organized
•Flexible and handle change in a positive manner 
•Always presents a professional appearance and maintain grooming standards and dress code.

EDUCATION:
•A minimum of secondary school education 
•Post-secondary education is an asset
•Makeup, Esthetics, or cosmetics education is an asset

LANGUAGE OF WORK:
English

WORK EXPERIENCE:

Experience in beauty, retail, customer service
Experience in a supervisory or leadership role 
Experience working successfully in a team environment
Experience working with makeup, beauty, skincare or cosmetics 

Interested? We would love to hear from you! Please email your resume with subject line "BEAUTY TEAM LEAD" and let us know why you would make a great fit! 

Thank you so much for your interest!